I WOULD LIKE TO RENT MY PROPERTY

RECENTLY LEASED

MANAGING YOUR PROPERTY

Being a rental provider and self-managing a property involves more work than you would anticipate – particularly if you are trying to grow your investment portfolio.

Managing a rental property is like running a business. It involves marketing the property, selecting tenants, understanding the legal obligations and rights of landlord and tenants, managing applications, negotiating rent, signing leases, managing rental payments, facilitating routine inspections, arranging repairs and maintenance, paying rates, managing the end of tenancies, and re-letting to minimise vacancy time. There are many complex tasks to manage and legalities to fulfil.

As the pre-eminent property management office in the eastern suburbs, Ham Kerr takes enormous pride in meeting your needs and always achieving the best property outcomes. Your property is our priority.

Our highly skilled property management team undertakes regular training to ensure we stay current with any legislative changes and industry trends. As a family-run boutique agency, our strength comes from our ability to develop personal relationships with our clients, helping to build trust and giving you peace of mind that your biggest investment is being looked after professionally.

There are significant benefits associated with having your property professionally managed by Ham Kerr.

RENTAL MARKET ASSESSMENT

Our property management team know the local rental market better than anyone. We begin with a market appraisal, and then provide you with an accurate assessment of the rental amount for your property so it can be marketed effectively. Help in determining the right rental price prevents you from undercharging or overcharging, and potentially avoids having your property sitting vacant on the market for an extended period.

PROPERTY MARKETING AND RENTER SELECTION

We create a cost-effective marketing campaign to advertise and promote your property to the broadest possible audience effectively and productively. The marketing plan involves a combination of the following:

• For Lease board (with your approval).
• Professional photographs, copywriting services.
• Direct marketing to our tenancy database.
• Inspect Real Estate (Property inspection software).
• Online listings on leading real estate portals.
• Social media.
• Digital window display.

Our property managers always select the right renter/s for your property. All applicants are fully screened with references checked including current and previous tenancy and employment history, as well as credit reference checks. Once this process is completed, we present you with the most suitable applications for your final approval to lease your investment property.

PROPERTY INSPECTIONS

Prospective renters normally want to inspect your property before they proceed with the lease. Our property managers quickly facilitate this process on your behalf.

PROPERTY MAINTENANCE

Our property managers handle the day-to-day maintenance of your property. In circumstances when there is an emergency, we have qualified tradespeople ready to handle any requests. This gives you peace of mind as a property owner that your property investment is being well managed, and renters are being cared for.

RENTAL AGREEMENT AND REGULATIONS

Tenancy legislation in Victoria has increased the responsibility of landlords and the complexity of managing a property.  Our property managers ensure the appropriate lease documentation detailing all responsibilities of the rental provider/s and renter/s are in place.

It is our responsibility to ensure that legal requirements relating to the rental agreement are explained clearly to renter/s and tenancy conditions are fulfilled. An REIV (Real Estate Institute of Victoria) rental agreement is drawn up with any agreed special conditions (that fall within the guidelines of The Residential Tenancies Act 1997).

When a renter wants to terminate their rental agreement, our property managers ensure the transaction is completed in keeping with all legal obligations so that new tenants can be sought quickly.

PROFESSIONAL RELATIONSHIP

It is not uncommon for issues to arise between rental providers and renters during the tenancy period. This can lead to disputes and can result in late or unpaid rent.

Our property managers are experienced in dealing with any situation, professionally and politely. To keep renters satisfied, we provide welcome packages, maintain quick turnaround times for maintenance and repairs, and collect rent online for renter convenience.

Having an experienced property manager oversee your rental property is our priority for the financial health of your investment.

I WOULD LIKE TO TRANSFER MY PROPERTY

Transferring your property from another agency is simpler than you may think, with no disruption to your renters.

If you want to transferr your property to Ham Kerr, we will handle the entire process on your behalf, avoiding any additional burden for you. This includes:

• Contacting your existing agency.
• Transferring documents and files.
• Providing notice to your existing renters of the change in management.
• Completing an introductory inspection to familiarise ourselves with the property and the renters.

If you decide to appoint Ham Kerr as your new managing agent, please contact our Property Management Department on 03 9830 0990 or request a property appraisal to discuss the transfer of your property.