MANAGE MY OWNERS CORPORATION

PROPERTIES UNDER MANAGEMENT

OWNERS CORPORATION

Managing an Owners Corporation is a complex legal undertaking, which requires the knowledge of a trained and experienced team. Registered with the Business Licensing Authority (BLA), Ham Kerr manages several Owners Corporations covering both residential and industrial properties across Melbourne, so we know what it takes to be a successful manager.

Our team has years of experience behind it and is best placed to offer you sound management advice. We pride ourselves on our exceptional customer service standards to ensure we are always responsive to your requests.

Transparency and honesty underscore our approach – our fees are declared up front with no hidden costs or charges.

OUR SERVICES

Administration and accounting: These include the collection of contributions and levies as required and the payment of all disbursements on behalf of the Owners Corporation as they become due. Notices of Annual General Meeting are provided to all members together with respective financial reporting.

Upon the appointment as your Owners Corporation Manager, an introductory meeting is arranged to allow us to meet with owners and approve the proposed budget prepared for the reporting year.

Repairs and maintenance: The appearance and value of your property is often determined by the way the common areas are maintained. Our experienced and competent contractors are highly skilled to carry out various repairs and maintenance to your owner’s corporation property and, all our contractors are insured and comply with current Occupational Health & Safety legislation.

If you want a stress-free strata management service, please contact our Owners Corporation Department on 03 9830 0990 to arrange a meeting or complete the above the form.

WHAT IS AN OWNER’S CORPORATION?

An Owner’s Corporation manages the common property of a residential, commercial, retail, industrial or mixed-use property development. The common property is defined in your Plan of Subdivision and may include driveways, stairs, paths, passages, lifts, lobbies, common garden areas and other facilities set up for use by all owners and occupiers.

You are likely to be a member of an Owner’s Corporation if you own a flat, apartment or unit.

An Owner’s Corporation may be self-managed by the lot owners or professionally managed by an Owner’s Corporation Manager. If an Owner’s Corporation chooses to appoint a professional manager, it must be a manager registered with the Business Licensing Authority (BLA).

DO I HAVE TO BE PART OF THE OWNERS CORPORATION?

If you own property affected by an Owner’s Corporation then you become a member of that Owner’s Corporation automatically. As a member, you have legal and financial responsibilities to the Owner’s Corporation.

WHAT IS A PLAN OF SUBDIVISION?

As defined by Consumer Affairs Victoria, “An Owner’s Corporation is automatically created when a plan of subdivision containing common property is registered at Land Victoria. Land Victoria registers and records owner’s corporation applications received either with a plan subdivision or lodged following registration of the plan of subdivision.”

DIFFERENCE BETWEEN LOT ENTITLEMENT AND LOT LIABILITY?

Your plan of subdivision will show your Lot Entitlement and your Lot Liability. Lot Liability represents the share of Owner’s Corporation expenses that each lot owner is required to pay. Lot Entitlement is an owner’s share of ownership of the common property which also determines your voting rights. Prior to purchasing a property in an Owner’s Corporation, you should ensure the allocation of lot liability and entitlement seems fair and reasonable.

WHAT ARE OWNERS CORPORATION RULES?

The Owner’s Corporation rules may deal with matters such as car parking, noise, pets, the appearance or use of lots, behaviour of owners, occupiers or guests and grievance procedures. You should look at the Owner’s Corporation rules to consider any restrictions imposed by the rules.

HOW ARE DECISIONS MADE BY AN OWNERS CORPORATION?

As an owner, you will be required to make financial contributions to the Owner’s Corporation for the repair, maintenance, and management of the common property. Decisions as to the management of this common property will be the subject of collective decision making. Decisions as to these financial contributions, which may involve significant expenditure will be decided by a vote.

HOW ARE DISPUTES RESOLVED?

The grievance procedure applies to disputes involving a lot owner, manager, or an occupier of the Owner’s Corporation. The party making the claim must prepare a written statement in the approved form. If there is a Grievance Committee of the Owner’s Corporation, it must be notified of the dispute by the complainant. If there is no Grievance Committee, the Owner’s Corporation must be notified of any dispute by the complainant, regardless of whether the Owners Corporation is an immediate party to the dispute.

The parties to the dispute must meet and discuss the matter along with either the grievance committee or the Owner’s Corporation within 14 working days after the dispute comes to the attention of all the parties. A party to the dispute may appoint a person to act or appear on his or her behalf at the meeting. If the dispute is not resolved, the grievance committee or owner’s corporation must notify each party of his or her rights to take further action under the Owner’s Corporation Act 2006.

I WOULD LIKE TO TRANSFER MY PROPERTY

If experience matters to you, transferring your property from another owners corporation manager to Ham Kerr is simpler than you may think.

If you decide to make the move and appoint Ham Kerr as your new agent, please contact our Owners Corporation Department on 03 9830 0990 or request a business proposal to discuss the transfer of your property.