As the pre-eminent Property Management office in the Eastern Suburbs, we pride ourselves on meeting our clients’ needs and always achieving the outcome they are looking for. At Ham Kerr Property we nurture and forge long-term relationships with our clients through our relaxed and friendly business approach. Our highly skilled property management team undertakes regular training, to ensure that we are the most up-to-date with legislative changes and industry trends. As a family-run boutique agency, our strength comes from our ability to develop relationships with our clients on a personal level, helping to build trust and giving you peace of mind that your biggest investment is being looked after.
WHY INVEST IN PROPERTY MANAGEMENT
Being a rental provider and self-managing properties entails more work than you would anticipate – especially if you are trying to grow your investment portfolio. Managing a rental property is almost like working full-time or running a business. Marketing property, selecting tenants, understanding the obligations and rights of landlord and tenants, managing applications, negotiating rent, signing leases, managing rental payments, routine inspections, arranging repairs and maintenance, payment of rates, managing the end of tenancies, and re-letting to minimize vacancy time. There are multiple tasks to be handled and legalities to fulfill. Here are some benefits to have your properties professionally managed by property management companies.
RENTAL MARKET ASSESSMENT
Our property management team are knowledgeable in the current rental market and will conduct a market appraisal and provide an accurate assessment of the rent for your property so it can be marketed effectively. Help in determining the right rental price keeps you from undercharging and not maximising your monthly rental income and also stops you from overcharging, and potentially have vacancy sitting on the market for more extended periods.
PROPERTY MARKETING AND RENTER SELECTION
We will customise a campaign that will efficiently and productively advertise and promote your property to the broadest possible audience and our cost-effective marketing plans. These marketing plans involve a combination of the following:
- For Lease” board (with your approval)
- Professional photographs, copywriting
- Direct marketing to our tenancy database
- Inspect Real Estate (Property inspection software)
- Online listings on leading real estate portals
- Social media
- Digital window display
Our property managers are confident in selecting the right renter/s for your property. Applicants are fully screened with references checked including current and previous tenancy and employment history, as well as credit reference checks. Once this has been completed, you will be presented with the most suitable applications for final approval to lease your investment property.
PROPERTY INSPECTIONS
Prospective renters will want to inspect your property before they proceed with the lease. Our property managers can take on the task for you to speed up the process of finding good tenants. They also handle the marketing side of things, responding to renter enquiries online and exploring ways to reach out to them.
PROPERTY MAINTENANCE
If you physically do not live close to your rental properties, it is tough to manage day-to-day operations as a rental provider. Our property managers can handle the day-to-day maintenance of you property. In circumstances when there is an emergency, we have our qualified tradespeople who have been trained to handle these requests.
This gives you peace of mind as a property owner that your investment is being well managed and renters are taken care of.
RENTAL AGREEMENT AND REGULATIONS
Changes to the tenancy legislation in Victoria has increased the responsibility of landlords and the complexity of managing a property. Your property will be professionally managed by a property manager who is trained, experienced and equipped to meet these ever-changing requirements. We are up to date on the rules and regulations and helps you keep in compliance with the rental law.
Our property managers ensure that the appropriate lease documentation detailing all responsibilities of the rental provider/s and renter/s are in place. It is our responsibility to ensure that legal requirements relating to the rental agreement are explained clearly to renter/s and tenancy conditions are fulfilled. An REIV (Real Estate Institute of Victoria) rental agreement is drawn up with any agreed special conditions (that fall within the guidelines of The Residential Tenancies Act 1997).
When a renter wants to terminate his/her rental agreement, our property managers ensure that it is done properly so that new tenants can be sought quickly.
PROFESSIONAL RELATIONSHIP
Customer service and keeping your renters happy might seem lik an easy job, but sometimes owners do not have the customer service skilled required for dealing with renters.
It is not uncommon for issues to arise between rental providers and renters during the tenancy period. This can lead to disputes and can result in late or unpaid rent.
Our property managers is experienced in the customer serviced needed to keep renters satisfied from providing new renters welcome packages, quick turnaround times for maintenance and repairs, or by collecting rent online for renter convenience.
Our property management team have built good relationships with all sorts of vendors from maintenance workers, contractors, tradespeople and suppliers. This is why having a property manager overseeing your rental properties is essential to you as an investor.